Sike Support & Legal

Account Rights

Account Deletion Agreement

Effective date: August 10, 2026

Please read this agreement before requesting deletion of your Sike account. Account deletion is intended to be a permanent account-level action.

1. What Deletion Means

When your deletion request is processed, your account will be closed and you may lose access to your profile, settings, messages, saved content, joined communities, creator identity, subscription status shown in the app, and other account-based features.

2. Content and Community Records

We will delete or de-identify account information where practicable. Some public or shared content may remain if removal would affect other users' legitimate community experience, safety records, legal obligations, dispute handling, or technical integrity, but it will no longer be associated with an active account where reasonably possible.

3. Information We May Retain

We may retain limited information when necessary for fraud prevention, security, chargebacks, tax and accounting obligations, legal compliance, enforcement history, safety investigations, intellectual property claims, dispute resolution, backup integrity, or to prevent repeated abuse after account closure.

4. Subscriptions and Purchases

Deleting your Sike account does not automatically cancel subscriptions managed by an app store account. You must cancel subscriptions through the app store account used for purchase. Refund eligibility and billing records are subject to applicable app store rules and payment-provider policies.

5. Safety and Moderation Matters

If your account is connected to reports, blocks, policy violations, threats, fraud, exploitation, harassment, or legal requests, we may retain information needed to investigate, prevent harm, enforce our Terms, comply with law, or protect users and the service.

6. Withdrawal and Processing

If deletion has not yet been completed, you may contact us to ask whether the request can be withdrawn. Once completed, deletion may not be reversible. Backup copies may remain for a limited period before routine deletion or de-identification.

Contact Sike Support sike20260811@gmail.com
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